Furniture Reports
Technical Assistance
-
Additional Technical Support
System requirements for accessing www.furniturereports.com:
Browser Requirements:
-
Internet Explorer 5.5 or higher. Click here to download newer version.
-
Note: Download times
will vary depending on internet traffic and Internet connection speeds. Those
using dial-up modem connections could take a few hours to complete this
download.
Furniture Reports: In order to access and open Furniture Reports,
please check the following.
-
Internet
Explorer Security Settings. Click here to verify security settings.
-
Adobe
Acrobat Reader is installed. Click here to download latest version.
-
MS Office Excel 2000 or higher is installed.
Enable cookies:
Internet Explorer 5.5 and higher
If you need help signing in, check the following:
Are you having difficulty accessing your account because of a problem with
your password?
Is Your Internet Explorer Browser 5.5 or higher?
-
Internet Explorer 5.5 or higher. Click here to download newer version.
-
Note: Download times
will vary depending on internet traffic and Internet connection speeds. Those
using dial-up modem connections could take a few hours to complete this
download.
If
you are having problems opening the Furniture Reports, check the following:
Pop-up Blocker or Personal Firewalls:
-
If
you have a Pop-up blocker enabled or
a Personal firewall setup and you
are having problems accessing www.furniturereports.com.
Temporarily disable all Pop-up blockers and Personal
firewalls to ensure they are not preventing you from accessing the site or the
reports.
-
To
turn Internet Explore Pop-up Blocker on or off, follow these steps:
1.
Open
Internet Explorer, and then click Internet Options on the Tools
menu to open the Internet Properties dialog box.
2.
Click
the Privacy tab, and then do either of the following:
3.
Click
to select Block pop-ups to turn Pop-up Blocker on.
4.
Click
to clear Block pop-ups to turn Pop-up Blocker off.
-
To
Enable/Disable Personal Firewall
consult your software vendor. (Norton, AVG, Symantec, etc.)
Close MS Office Excel and Adobe Acrobat
Reader before you open any report.
If you open a report in your
browser, make sure to close that window before opening another report.
If you want to print or
re-format an Excel report, be sure to “save” it on your computer instead of
“opening” it in the browser.
IMPORTANT: Check to make sure you
have applied all of the Internet
Security changes in order to open the Furniture Reports. Click here to
verify Security Settings.
-
Send an email to Help Desk.
-
Or call (336) 822-8358 - Office hours: (8:00AM EST – 5:00PM EST)
-
Click
here for “Remote Technical Support”